November 5-13, 2022

Vaccination Entry Requirement

In order to enter the Indian Wells Tennis Garden (IWTG), all attendees are required to show valid proof of full vaccination against COVID-19 or a negative PCR COVID test within 72 hours of entry.  The requirements also apply to children (above 6 months of age) and there are no exceptions under any circumstances.

To expedite entry into the venue, fully vaccinated visitors should sign up for a CLEAR account and obtain a CLEAR Digital Vaccine Card as soon as possible, but no less than 24 hours before arriving to the IWTG.

The CLEAR Digital Vaccine card is the fastest and easiest way to enter the Indian Wells Tennis Garden. You can use another valid method, such as a CDC physical card and government-issued ID but expect delays at entry.

The CLEAR – Fast, Touchless Access App is available in the App Store (iPhone) and Google Play Store (Android). Those who are 18 years of age and older and a United States resident will need to enroll in a free CLEAR account to upload your proof of vaccination. These initial steps only need to be taken once.

United States residents 17 years of age and younger, and all international residents, will need to provide alternative digital proof of full vaccination using government-issued documentation and/or a digital CDC Vaccination Card.


Downloading and Enrolling with CLEAR

Downloading the CLEAR – Fast, Touchless Access App
  1. Download the CLEAR App to your mobile phone. To expedite the process click here, enter your mobile phone number to receive a text message with instructions to install. Available in both the App Store and Google Play Store. Open the app once downloaded
  2. Begin by accepting “CLEAR’s Terms of Use”
  3. Scroll down until you see the blue DIGITAL VACCINE CARD. Click on the blue DIGITAL VACCINE CARD to continue.
  4. Press the blue Get Started button to continue.

Getting Started w/ CLEAR
  1. Enter your email address to make an account.
  2. Next, enter your phone number to verify your account. Once your PHONE NUMBER is entered you should receive a text message with a verification code. Enter the verification code found in your text messages then press the NEXT
  3. You will need to press NEXT to continue to begin the 2-step verification.
  4. Next you will need to accept the CLEAR MEMBER TERMS to continue. You will find the I AGREE button at the bottom of the page.

Obtaining A CLEAR Digital Vaccine Card
  1. Pick what form of identification (ID) you would like to use and click on either US & CANADA PHOTO ID CARD or PASSPORT.
  2. Place your PHOTO ID CARD on a flat surface. Take a photo of the front and back of your PHOTO ID CARD.
  3. Next you will need to validate your photo with your face. Take a quick photo of yourself to verify you are you.
  4. Next, enter a PASSWORD that you would like to use to protect your account.

Completing Your CLEAR Digital Vaccine Card
  1. You will need to add COVID-19 vaccination. Choose between scanning your vaccination card option, SMART Health QR Code option or linking to your healthcare provider option. (See below for additional steps)
  2. Manually confirm your vaccine information.
  3. Once you have finished all the steps you should be directed to your CLEAR Digital Vaccine Card.


Issues with installing the CLEAR App on your cell phone?
Please contact your cell phone provider or a technical resource. (Example: Best Buy Geek Squad, Apple Genius Bar, AT&T/Verizon/T-Mobile Support)

Issues navigating/obtaining a Digital Vaccine Card on the CLEAR App?
Once the CLEAR App is installed on your cell phone, reach out to [email protected] or tap “Get In Touch” in the app for assistance.


 

FAQ

IWTG will continue to enforce this policy following recommendations of health authorities and in keeping with State of California and Riverside County directives.

The same vaccination requirements as adults apply to children 6 months of age and older entering the IWTG: valid proof of full vaccination or negative PCR COVID test within 72 hours.

A person is considered “fully vaccinated” when two weeks have passed since they completed a COVID-19 vaccine series. For example, one (1) dose of the Johnson & Johnson’s Janssen vaccine, or two (2) doses of the Moderna or Pfizer vaccine within no more than 12 weeks).

Yes, IWTG will accept proof of a negative PCR COVID test within 72-hours of entry. Attendees must provide official digital or printed documentation from a testing provider. The test result record must show the name of the person tested, type of test performed, the entity issuing the result, test sample collection date, and the test result. Individuals caught submitting a fraudulent test will face legal consequences and immediate ban from the IWTG.

Yes, in order to enter the Indian Wells Tennis Garden each day using this verification method, you must have a valid negative PCR COVID test within 72 hours.

To locate a testing site near the Indian Wells Tennis Garden, please click here.

IWTG accepts all globally approved vaccines.

No, you do not need to carry your vaccination card with you. Your Digital Vaccine Card located on your smartphone is all you need to show proof of vaccination to enter the Indian Wells Tennis Garden.

No, at this time the Indian Wells Tennis Garden is not requiring a booster shot for those who are fully vaccinated.

The Digital Vaccine Card is available in the CLEAR app, which is available for download for both Android and iOS users.

  1. When prompted to verify your vaccination, select ‘add your vaccination card’ to upload a photo of your CDC vaccination card. You must take a new photo of your original paper CDC vaccination card within the CLEAR App. You cannot use an existing photo of your CDC vaccination card for this purpose.
  2. Take a photo of your vaccination card and confirm your vaccine information.
  3. Please note, the photo of your CDC card is used to generate a Digital Vaccine Card.
  1. Select your vaccine provider in the menu or by searching ‘other providers’. Log-in to your patient portal and follow instructions to securely link your account with CLEAR. The CLEAR App is integrated with select healthcare providers and pharmacies.
  2. If you are unable to find your provider in search, CLEAR may not be able to link with them at this time. Please go back and upload a photo of your CDC Vaccination Card.
  3. Check that your COVID-19 vaccination appears in your patient portal, if not we recommend you reach out to your provider directly.
  4. If found, your results will link automatically.
  1. If vaccinated in California, you can generate a SMART QR code with your COVID-19 vaccination information through California’s Immunization Registry (CAIR).
  2. When promoted to add your vaccination tap the ‘SMART QR Code’ to scan your QR code issued by your vaccination site or state
  3. Manually confirm your vaccine information
  4. Once complete your Digital Vaccine Card is good to go!
  1. Download the free CLEAR Mobile Appon your cell phone and press on the blue Digital Vaccine Card tile in the CLEAR Mobile App.
  2. Begin by accepting the terms and uploading a photo of a government-issued ID into the mobile app. Then snap a quick selfie to confirm your identity.
  3. Search for your vaccine provider from the list and enter your vaccination record. You can also take a photo of your CDC Vaccination Card.
  4. Next create an account in the CLEAR Mobile App to secure your account.
  5. Once you have provided a photo, uploaded your government-issued ID, and provided proof of vaccination, you have completed your Digital Vaccine Card.

FAQ
Participants, Volunteers, Vendors, & Officials 

If you received an official event credential for the 2021 event and have previously provided your full proof of vaccination, there is no further action you need to take. Please pick up your credential when you arrive at the Indian Wells Tennis Garden.

If you did not attend the 2021 event you will need to show full proof of vaccination via CLEAR Digital Vaccine Card when you arrive onsite in order to receive your credential.

You can pick up your credential onsite by showing a 72-hour negative PCR COVID test.  Your credential will be valid for entry for the 72 hours window. Once your test expires you will not be allowed entrance to the Indian Wells Tennis Garden and will need to show another test.

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